Help desk · 8 answers
Questions, answered.
How escrow, delivery through the CFX Portal, updates and support work, before and after you buy.
01 · Buying
Before you buy.
3 questions
Can I get a refund?
Scripts are digital goods delivered straight to your Keymaster account, so refunds follow the Tebex terms and our store policy shown at checkout. If something does not work on your server, open a ticket in Discord first; most problems are a config line away from fixed.
Can I move a script to another server or Keymaster account?
A script is tied to the CFX account that bought it, and runs on any server whose license key belongs to that account. Moving it to a different CFX account is a transfer we have to request through Tebex and CFX, so ask in Discord and we will tell you what is possible.
Do I need to log in with Discord to buy?
No. You never sign in on this site, and checkout only needs your CFX.re account on Tebex. If you want the buyer role in our Discord, link your Discord account on the Tebex checkout: Tebex's own bot gives you the role when the payment goes through.
02 · Delivery & updates
Delivery & updates.
2 questions
How do I receive a script after paying?
There is nothing to sign in to on this site. Press Buy now and Tebex runs the checkout: log in with your CFX.re account and pay. Once Tebex confirms the payment, the script appears in your CFX Portal under Granted Assets, usually within a few minutes. Download it, drop it in your resources folder and add its ensure line to server.cfg.
Are updates free?
Yes. Every fix and new version lands in your CFX Portal at no extra cost; download it again to update. Changelogs are posted in our Discord before each release.
03 · Support
Getting support.
1 question
Where do I get support?
In our Discord. Link your Discord on the Tebex checkout and Tebex gives you the buyer role, which opens a private support channel where you can post your logs and config. We answer in the order tickets arrive.
04 · More questions
More questions.
2 questions
Are the scripts escrowed, and what can I edit?
The core of each script is protected by the FiveM Asset Escrow system. The config.lua, the locale files and the bridge files are left open, so you can change prices, jobs, locations, text and framework hooks without asking us.
Which frameworks do they run on?
ESX, QBCore and Qbox. One download covers all three: a small bridge works out which framework your server runs when the resource starts. Each product page lists exactly what that script supports.
Not answered here?
Still stuck? Ask in Discord.
Buyers get a private support channel; anyone can ask a question before buying.
Ask in Discord